Cisco and Salesforce.com announce partnership

Cisco and Salesforce.com announce partnership

At the Customer Care and Collaboration session today, Cisco and Salesforce.com announced a partnership related to the Salesforce.com Service Cloud offering. Brent Queener from Salesforce.com talked about the Salesforce model and SaaS, quoting Gartner that by 2013, 75% of companies will consider some form of SaaS. The videos below are the announcement and the demo of the Service Cloud offering.

The announcement:

The Demo:

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